The customer is God. There is a problem in the children's amusement park. It is your problem. Although many cases are caused by careless children, they are not handled well and have a great impact. Please review the incident handling policy that our company's amusement has summarized for you. 1. When the child has a problem, he must first take care of the child and take care of the child (regardless of reasons). If other children cause the child's problem to occur, he/she must pay attention to the “perpetrator†while allowing the child to go away. 2. Apologize to the children's parents in a timely manner: "I'm sorry, our work is not in place, let your child -" 3. If the parents of children can understand us without additional requirements, we must thank the parents: “Thank you for your understanding and support of our work.†4. If the child has an injury, the employee will immediately deal with the “injury†and if necessary, ask the director or manager to accompany him to the hospital. 5, if the parents asked the staff can not answer, can not be resolved, we must politely say: "I'm sorry, I can not do this thing, I give you a call (the manager) please wait." 6, remember: no matter how bad the customer attitude, emotional excitement, we must calm down, say more "I'm sorry" to say good things; do not dispute with the customer is right and wrong. Regardless of whether the customer is right or wrong, it is only right for us to spend here. In front of customers we are always inadequate and wrong! 7, simply put: problems, first apology, do not fight with the customer right or wrong, do not shirk responsibility, the first time to reflect the higher level, after the superiors can not argue with the customer, simply describe the matter after the do not participate, wait for the superior deal with. 8. Even if the employee suffers serious grievances, he or she will not be able to slam into the customer. If the quarrel arises with the customer, even if the employee quits, he will be responsible for this and accept the company's penalties. The company's Sports Equipment Co., Ltd. warm reminder: Caring for children's healthy growth, starting from paying attention to children's safety! Hardware Accessories,Bathroom Hardware,Bathroom Hardware Sets,Bath Hardware Guangdong Meibaolong Home Hardware Co. , Ltd. , https://www.mblhardware.com